Spinmama Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and Spinmama Casino in relation to your use of the website, gaming services and related features. They apply to visitors, registered account holders and anyone who otherwise uses the services. Additional rules may apply to particular games, tournaments, promotions, payment methods or other features. Those rules will be made available where relevant and form part of these Terms when you choose to use the applicable service.

You should review these Terms before each use of the website. Spinmama Casino may update, replace or otherwise change these Terms from time to time. Changes may be made to reflect legal requirements, changes to the services, security needs or operational matters. The latest version will be displayed on the website. If you continue to use the services after an update is published, that continued use will generally indicate acceptance of the revised Terms. If you do not agree with a change, you should stop using the services and follow the available account closure process.

Your responsibilities

• You must provide information that is accurate, current and complete when registering or using your account.
• You must comply with all applicable Australian laws and any other laws that apply to you, your location or your use of the services.
• You must not use the website for an unlawful purpose, to facilitate unlawful activity or in a way that could harm the website, its users or its systems.
• You must not attempt to bypass security controls, interfere with the website, use automated tools without permission or access another person’s account.
• You are responsible for reading the rules, costs, eligibility requirements and conditions that apply before using a particular service.

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision on one occasion does not mean that it has been waived.

2. Eligibility, registration and account security

You must be legally entitled to use online gambling services in your location. You must also meet the applicable minimum age requirement. Spinmama Casino does not permit underage gambling. If you are not legally permitted to participate, you must not register, deposit, place bets or use any gaming feature.

Registration details must belong to you and must not be misleading, copied from another person or created for an improper purpose. Spinmama Casino may request information or documents to verify your identity, age, location, payment method, source of funds or other account details. These checks may be required for legal, security, fraud prevention or responsible gambling reasons. You should provide requested information promptly and ensure that documents are genuine, readable and current.

You are normally expected to maintain only one personal account unless Spinmama Casino has expressly approved another arrangement. Opening multiple accounts, using another person’s account or allowing another person to use yours may result in account restrictions, cancellation of transactions or other action permitted by these Terms and applicable law.

Keeping your account secure

You are responsible for keeping your login details confidential and for all activity carried out through your account, except where the activity results from a failure by Spinmama Casino to use reasonable care. Do not share your password, payment credentials or verification information. Contact Spinmama Casino through the support channel made available on the website as soon as possible if you believe that your account has been accessed without permission, your details have been compromised or an error has occurred.

Spinmama Casino may refuse an application, suspend an account or restrict access where it reasonably considers that a security check, legal obligation, responsible gambling concern, suspected fraud, duplicate account, inaccurate information or breach of these Terms is involved. Where permitted, relevant information will be provided to you. Some restrictions may remain in place while checks are completed.

Account closure

You may request closure of your account at any time. You should stop playing and review any unsettled bets, pending transactions or promotional conditions before requesting closure. Spinmama Casino may also close or suspend an account in accordance with these Terms or applicable requirements. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, unlawful conduct or the protection of confidential information.

3. Deposits, withdrawals and gaming transactions

Available payment methods, currencies, fees, processing requirements and transaction conditions may be displayed on the website or during the relevant transaction. You should check those details before depositing or requesting a withdrawal. A payment method may be unavailable in some locations or may be subject to conditions imposed by the payment provider.

You must use a payment method that you are authorised to use and, where required, that is held in your own name. Payments connected with unlawful activity, fraud, money laundering, unauthorised use or attempts to conceal the source or destination of funds are prohibited. Spinmama Casino may delay, reject or review a transaction where verification or compliance checks are required.

Deposited funds should be used for the services provided through the account and must not be used to test payment systems or transfer funds between people. A deposit does not guarantee that a withdrawal will be available immediately. Withdrawal requests may be subject to identity checks, payment verification, account review, applicable limits and the rules of the selected payment method. Processing time can vary because of these checks and because third-party providers may be involved.

You are responsible for checking transaction details before confirming a payment. If you believe a transaction is incorrect, duplicated or unauthorised, you should raise the issue promptly through the support channel shown on the website. Spinmama Casino may correct obvious errors, including technical or settlement errors, where permitted by law. If a bet or game result is affected by an obvious error, the affected transaction may be reviewed and adjusted in accordance with the relevant game rules and applicable requirements.

Games and results

Each game may have its own instructions, rules, eligibility conditions and settlement process. You are responsible for understanding those rules before participating. Outcomes are determined by the relevant game system and recorded results, subject to correction of a clear technical or administrative error. In the event of a disagreement, the records held by Spinmama Casino may be used to review the relevant activity, while preserving any rights you have under applicable law.

Website content, game availability and payment options may change without notice where this is necessary for maintenance, security, legal compliance, technical reasons or ordinary business operations. Spinmama Casino does not promise that every game or feature will be available at all times or in every location.

4. Promotions, bonuses and responsible gambling

Promotions, bonuses, rewards and promotional campaigns are subject to their own terms. Before accepting or using an offer, you should read the eligibility requirements, qualifying activity, expiry provisions, wagering or turnover conditions, game restrictions, withdrawal conditions and any other information shown with that offer. If a promotional term conflicts with these general Terms, the specific promotional term will apply to the relevant offer to the extent of the conflict.

Spinmama Casino may withdraw, change or cancel a promotion where permitted by law, including where an offer has been published in error, is being misused or is no longer available. A promotion must not be claimed through misleading conduct, multiple accounts, automated activity, collusion or any other prohibited method. If promotional activity is found to have been obtained improperly, Spinmama Casino may remove the promotional benefit and review related transactions in accordance with applicable law.

Play responsibly

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose, set personal limits before you begin and take regular breaks. Do not gamble when affected by alcohol, drugs, stress or other circumstances that may affect your judgement. Never chase losses, borrow money to gamble or treat a win as guaranteed.

• Use any available deposit, spending, loss, session or other account controls that help you manage your play.
• Consider a time-out or account closure if gambling is no longer enjoyable or is affecting your finances, work, relationships or wellbeing.
• Seek independent support if you are concerned about your gambling or someone else’s gambling.
• Do not ask another person to gamble through your account or allow another person to use your account.
• Contact Spinmama Casino through the support option displayed on the website if you need help with available responsible gambling tools.

Responsible gambling tools may have different settings, activation methods or effects. You should review the information provided for the relevant tool before confirming a setting. Restrictions intended to support safer gambling should not be deliberately avoided by creating another account or using another person’s account.

5. Privacy, website use and legal information

Privacy and information handling

Personal information is handled in accordance with the Spinmama Casino Privacy Policy and applicable privacy requirements. Information may be collected when you register, use the website, make a transaction, contact support or take part in a promotion. It may be used for account administration, identity verification, payments, security, fraud prevention, responsible gambling, legal compliance, service improvement and communication about the services where permitted.

Information may be shared with service providers and other parties where reasonably necessary to provide the services, process transactions, conduct verification, protect users and systems, meet legal obligations or manage risks. You should read the Privacy Policy for further information about collection, use, disclosure, storage and your available privacy rights.

Website content and availability

The website and its content are provided for personal, lawful use. You must not copy, reproduce, modify, distribute, reverse engineer, scrape or commercially exploit website content unless you have permission or the law allows it. Names, logos, designs, text, software and other material may be protected by intellectual property rights belonging to Spinmama Casino or its licensors.

Reasonable efforts may be made to keep the website accurate, secure and available, but uninterrupted access cannot be guaranteed. Access may be affected by maintenance, internet or device problems, third-party services, technical faults, security events or circumstances outside reasonable control. You should use suitable security software and ensure that your device and internet connection are appropriate for online services.

Liability and applicable law

Nothing in these Terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law or another applicable law. To the extent permitted by law, Spinmama Casino is not responsible for losses caused by your breach of these Terms, misuse of your account, failure to protect your login details, problems with your device or connection, or events outside reasonable control.

These Terms are intended to operate with the laws and legal requirements that apply to the services and to your use of the website. Any dispute should first be raised through the support process made available on the website so it can be reviewed. Nothing in these Terms prevents you from exercising a right or using a remedy available under applicable law.

If you have a question about these Terms, an account matter or a transaction, use the current support or contact option displayed on the Spinmama Casino website. Please include enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. The version of these Terms published on the website is the version that applies to your use at the relevant time.