Cookies Policy

About cookies and similar technologies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device. They allow the website to recognise a device or remember information about a visit. Cookies can help a website operate correctly, remember preferences, improve performance and provide information about how visitors use its pages.

Spinmama Casino may also use technologies that perform similar functions, including pixels, tags, software development kits, local storage and device-related identifiers. In this policy, we use the word cookies to refer to cookies and these similar technologies unless a different distinction is necessary.

Some cookies are set directly by Spinmama Casino. Other cookies may be placed by service providers that support website hosting, security, analytics, customer support, payment processing, fraud prevention or other digital services. The availability and operation of particular cookies may change as the website, services and technology providers develop.

Cookies do not usually identify you by name on their own. However, information collected through cookies may sometimes be linked with account, device or usage information. Where this occurs, the information may be treated as personal information under applicable privacy laws. We handle information in accordance with our Privacy Policy and applicable requirements.

First-party and third-party cookies

First-party cookies are set by the website you are visiting. They are commonly used to support login sessions, security, preferences and core website functions. Third-party cookies are set by a different organisation through features or services made available on the website. Third-party providers may use their own cookies and may have their own privacy notices and cookie policies.

The use of third-party services does not mean that every service is active on every page or for every visitor. Cookie activity may depend on the page visited, the device used, your selected settings, the features available at the time and whether you are signed in to an account.

How Spinmama Casino may use cookies

Cookies may be used for several different purposes. The categories below are provided to explain the general functions cookies can support. A cookie may have more than one purpose, and the specific cookies used on the website may change from time to time.

Strictly necessary cookies

These cookies support essential website and account functions. They may help maintain a secure session, remember information as you move between pages, detect unusual activity, protect forms, manage access to restricted areas and support responsible operation of the website. Without these cookies, some services or features may not function properly.

Functional and preference cookies

These cookies help remember choices you make, such as language, region, display preferences or other settings. They can make future visits more convenient and help the website provide a consistent experience. If you remove or refuse these cookies, you may need to set certain preferences again.

Performance and analytics cookies

These cookies may collect information about how visitors use the website, such as which pages are visited, how users move through the site, whether pages load correctly and whether errors occur. The information is generally used in an aggregated or otherwise analysed form to understand website performance, improve navigation and identify areas that may need attention.

Security, fraud prevention and compliance cookies

Cookies and similar identifiers may help protect accounts and services from misuse. They can assist with detecting automated activity, suspicious behaviour, unauthorised access, duplicate activity or other conduct that may create security, fraud or compliance risks. These technologies may be used alongside other checks and information.

Advertising and marketing cookies

Where used and permitted, these cookies may help measure marketing activity, understand how visitors arrive at the website and show information that is more relevant to a visitor's interests. They may also help limit repeated advertising or measure whether a campaign has been effective. Marketing cookies are not required for the basic operation of the website and may be subject to your consent or preference settings.

Support and communications cookies

Cookies may support communication tools, help services and other features that allow visitors to interact with the website or request assistance. These technologies may remember a conversation, maintain a support session or help us understand whether a service is working as intended.

Your cookie choices and browser controls

When available, the website may provide a cookie notice or preference tool that allows you to accept, refuse or adjust certain categories of cookies. Your available choices may depend on the type of cookie, the purpose for which it is used and applicable legal requirements. Strictly necessary cookies may remain active because they are needed to provide requested website functions.

You can also manage cookies through the settings of your web browser or device. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from some or all websites, or receive a warning before a cookie is saved. The method differs between browsers and devices, so you should consult the relevant help or support information for your browser.

If you use different browsers, devices or profiles, your cookie settings may need to be applied separately. Deleting cookies may remove saved preferences, end active sessions or require you to enter information again. Blocking all cookies may affect website functionality, security features and the availability of account or gaming services.

• Accept or reject optional cookies through the website's preference tool, where available.
• Delete cookies already stored on your browser or device.
• Block cookies by changing your browser or device settings.
• Use privacy or tracking controls provided by your browser, operating system or device.
• Review the privacy choices offered by relevant third-party service providers.

Changing your cookie settings does not necessarily remove information that was collected before the change. It generally affects future collection or the operation of future cookies. You may also need to revisit your preferences if you clear your browser data, use a new device or the website updates its cookie tools.

If you are signed in to an account, certain information may still be processed for account administration, security, legal, responsible gambling or service purposes even when optional cookies are declined. Cookie controls do not replace account settings, marketing preferences, identity checks, self-exclusion arrangements or other controls that may apply to your use of gambling services.

Privacy, third parties and policy updates

Information collected through cookies may include a device or browser identifier, internet protocol address, browser type, operating system, pages viewed, approximate location, referral information, time spent on a page, actions taken and technical events such as errors or failed requests. The information collected depends on the cookie, the service involved, your settings and how you use the website.

We may use cookie-related information to operate and secure the website, remember settings, understand website use, improve products and services, support communications, prevent fraud, meet applicable obligations and protect the integrity of gambling services. We do not treat cookie information as permission to ignore applicable privacy, advertising, gambling or consumer protection requirements.

Some service providers may process information in countries outside Australia or may use infrastructure located in other jurisdictions. Where this occurs, the handling of information may be subject to the provider's privacy practices and applicable legal requirements. You should review the relevant third-party notices where they are made available.

Our Privacy Policy contains further information about how personal information may be collected, used, stored, disclosed and protected, as well as information about applicable privacy rights and how to raise a privacy question or concern. If there is an inconsistency between this Cookies Policy and the Privacy Policy about the handling of personal information, the Privacy Policy will apply to that issue unless stated otherwise.

Children and young people

The website and gambling services are intended only for people who meet the applicable minimum age and eligibility requirements. We do not knowingly use cookies to invite or encourage underage gambling. If you believe that information relating to an underage person has been collected through the website, please use the available support or privacy channel so the matter can be reviewed.

Changes to this policy

We may update this Cookies Policy when the website changes, new technologies are introduced, service providers change, or legal and regulatory expectations develop. The updated version will be published on this page with a revised date where appropriate. You should review this page periodically so that you understand how cookies and similar technologies may be used.

If you have a question about this policy, your cookie preferences or the way information is handled, please use the support, privacy or contact options made available on the Spinmama Casino website. Do not send sensitive account, payment or identity information through an unsecured channel unless you have been asked to do so through an authorised process.